Privacy Policy
Last updated: June 14, 2026
Introduction
HealthShield TPA ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, submit a claim request, or contact our helpline.
Information we collect
We may collect your name, email address, phone number, policy or member details, and claim-related information when you submit an intake form, call our helpline, or correspond with our team. We may also collect technical data such as IP address and browser type through standard web logs.
How we use your information
We use your information to respond to inquiries, process and coordinate insurance claims, verify eligibility, communicate case status, improve our services, and comply with regulatory requirements. We do not sell your personal information to third parties.
Cookies
Our website may use essential cookies for basic functionality. See our Cookie Policy for details. You can control cookies through your browser settings.
Data retention
We retain contact and order information as long as needed to provide services, comply with legal obligations, and resolve disputes.
Your rights
You may request access, correction, or deletion of your personal information by contacting us at the phone number or address listed on this site.
Contact
Questions about this policy? Contact HealthShield TPA at +91 1800-XXX-XXXX or Hyderabad, Telangana, India.